Hello from Etch

A quick ‘hello’ from me and the team at Etch - we’re a digital customer experience consultancy and have recently started work on a new directory product for Southampton City Council. We look forward to sharing our journey with the community here, and I’ve no doubt my colleagues will be along in due course to discuss technical topics and challenges!


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Welcome, Phil!

I’m quite fond of Southampton, have a bunch of good friends there, including the proprietors of Unity Brewing.

Let me know if you have any questions or suggestions :slight_smile:

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It’s really good to have you here Phil.

We recommend that a directory publishes data via an Open Referral UK compliant API. If you’re customer experience experts, you’re probably also developing one or more front ends on the directory which will read your own API. Of course, you may add extra fields/properties that are not in the standard but needed in your case.

Do stay in touch and let us have your API endpoint to take a look at when it’s ready.

All the best.

Yep, we’re doing exactly that - building an ORUK compliant API, with custom properties added for our frontend (which we’re basing on the awesome Scout project BTW).

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That’s music to my ears Phil. keep in touch and we can give you lots of publicity when your directory is ready.